25+ Years Serving the Channel
Navigating the channel’s evolving landscape and knowing where to adapt and focus your resources is critical to future success, says Voip Unlimited Managing Director Mark Pillow who highlights six big focus areas for resellers and MSPs to pr
Knowing how to realise the full potential for customer value creation through CCaaS deployments will be key to differentiated success in this high growth market, writes Onecom CEO Darren Ridge.
Principle Networks founder and co-CEO Russell Crowley sets out a series of objectives, priorities, ambitions, GTM strategies and a tech roadmap that he says will double the size of the business within the next two years.
Which high profile channel leader follows the lead of Sir Ian Botham who believed 'anything was possible and never backed down'?
Sales training and development in the CCaaS space is a vital next step for any reseller or MSP with a revenue growth strategy, according to Steve McSherry, CX Director and Trainer, Train to Win.
dbfb’s acquisition of Milton Keynes-based Totally Converged Solutions (TC Solutions) is a vital step in the MSP’s journey towards becoming a £35 million revenue business, says MD Simon Pickering.
Guru Technology founders Arran Kirton and John Bennetts are busy building a go-to central hub for all SMEs in Northants, with phase two of their master plan on track for completion this year.
First hand insight into vendor forward planning empowers MSPs to act early and deliver a strategic advantage – and it’s time this was the norm, writes Loucerna Director Louise Grant.
Which high profile channel leader slammed 'most vendors' for being too slow? Find out here, along with nine other behind-the-scenes insights into what our channel personalities would change about the channel if they could...
The CCaaS market is a hotbed of innovation driven by advanced tech like AI and automation alongside a big shift to the cloud.
Helping ‘powerless’ SMB leaders sleep at night in the face of an evolving and intensifying cyber threat landscape is perhaps the biggest MSP opportunity right now, says Ekco VP of Managed Security Services Lee Driver.
Here, Business Systems Group (BSL) Head of Consulting Hamish Cliff provides a masterclass on how to differentiate and gain a competitive edge in the thriving and hotly contested contact centre arena.
Getting your data right is the vital first step in every successful AI strategy, says Daniel Ellis, Chief Product & Marketing Officer, .
Convergence Group CRO Chris London shares insights into why last month’s acquisition of M247‘s UK connectivity and services operation is a game changer in the company’s quest to hit £250 million revenue within three years.
Scaling high growth MSP businesses is not for the faint hearted but Flotek CEO Jay Ball caught the beat in 2022 with a bold ten year plan to hit £100 million revenue – and there’s no slowing down.
BT Wholesale’s launch of Teams Phone Mobile is a timely solution for resellers wanting to tap into surging demand for UC and collaboration tools, says Channel Director Gavin Jones.
Which channel chief urged resellers to make a strategic choice between margin and growth? Find out here, along with many other top business tips offered by leading channel personalities.
Navigating industry disruption can be a challenge for the channel’s contact centre MSPs, and with a major transformation on the horizon Sabio’s Chief Innovation Officer Stuart Dorman unravels what lies ahead.
Which high profile channel leader rates confidence in decision making as being a pivotal success factor? Find out here, along with many other insights into the leadership priorities of channel personalities.
As the old saying goes, good things come in threes... and Redsquid accelerated its growth plan last month with a trio of acquisitions that help keep the Herts-based MSP on track to achieve its £150 million revenue goal.
