Start Communications has become the first reseller to migrate a significant base of legacy services across to Gamma’s Horizon with Webex.
Sales Director Richard Scott claims that the move has catalysed operational benefits with support tickets related to soft clients and mobile applications dropping by over 80% since the migration.
He said: “The migration of our customer base to Horizon with Webex was a smooth and well-executed process. For some clients, we provided a hands-on approach, beginning with a small group of test users before gradually transitioning the remaining users.
“For others, we leveraged the bulk migration tool on the Gamma Portal to efficiently upgrade their services at scale.”
The move to bring together the calling features of Gamma’s Horizon product and Cisco’s Webex collaboration features began last September through an expanded partnership across the UK.