Ultracomms has been certified as compliant with the Payment Card Industry Data Security Standard (PCI DSS) v3.1, achieving PCI DSS Level 1 accredited service provider status for its platform.
Ultracomms uses DTMF (dual-tone multi-frequency) clamping technology to mask payment card data from entering the contact centre, so the person handling the call is unable to see or hear the card details, making screen and continuous call recording safe for organisations and customers.
Ultracomms completed its certification following an audit by independent QSA Coalfire, confirming its solutions are compliant with the PCI DSS for Level 1 merchants who handle over 6 million card transactions a year. As a result, Ultracomms will shortly be included in the MasterCard and Visa Europe lists of approved service providers.
Robert Bates, Chairman of Ultracomms, said: "Clients are more sensitive than ever to the potential for financial and reputational damage caused by security breaches and fraud involving payment card information. Achieving PCI DSS Level 1 certification is a significant milestone for Ultracomms."