IP Integration has been awarded UK Partner of the Year 2016 by Avaya.
The company is a Platinum Avaya partner for Enterprise and Mid-market Unified Communications and Contact Centres and has a number of Avaya 'firsts' to its name: The first Avaya CPOD deployment by the channel, the first BT Wholesale Avaya Cloud Contact Centre solution in the banking sector and internationally, where IP Integration is delivered the first large scale omnichannel web-based chat solution on the Avaya platform.
Dave Glasgow, Group Sales Director at IP Integration, said: "We have been working with Avaya for almost two decades and this award recognises the hard work that's taken place right across our business which has led to the tremendous growth we've seen in the past year.
"Thanks to the expertise of our team and our close working relationship with Avaya, we have seen ourselves recognised as experts in providing complex, bespoke and innovative omni-channel Contact Centre solutions, across all sizes of business, not just in the UK, but globally."
Andy Litherland, Head of European Channels, Avaya, added: "Success is all about working closely in partnership, and the relationship between Avaya and IP Integration has significantly deepened over the past year, enabling us to better serve our customers.
"We have been impressed with IP Integration's ability to work across all sizes and complexities of contact centres, using a wide range of Avaya services, including the BT Wholesale Avaya Cloud Solution."