The latest release of 3CX Phone System for Windows gives resellers the ability to provide both a hosted and on-premise PBX on the same platform.
According to the firm Version 14 of its communications solution will be a 'welcome addition' for partners looking to expand their offering to include virtual PBX services.
3CX's rewritten smartphone clients for iOS and Android boast advanced PUSH technology and an integrated SIP tunnel. Smartphone users can now use their office extension anywhere with the same ease of use as a normal cellphone call.
Using to PUSH, 3CX can wake up the phone in the case of an inbound call and fast registration and response allows the user to answer calls easily.
Nick Galea, CEO of 3CX said: "Now with integrated PUSH in our softphone clients, which gives 3CX PUSH messages priority over others, 3CX Phone System is offering true mobility with the office system at the user's fingertips wherever they are."
Also, users will now be offered an additional deployment option, allowing 3CX partners to offer 3CX as a hosted PBX. 3CX Phone System v14 can be installed as a Virtual PBX server for up to 25 instances on a single Windows Server, easing ongoing management and lowering per instance deployment cost, said the vendor.
The addition comes at a time when vendors are seeing an increasing demand for cloud-based business solutions. It is predicted that by 2018 the hosted PBX/UC sector will have driven over $18bn in revenue. "With 3CX Phone System Hosted PBX, 3CX partners will also be able to offer 3CX as a hosted solution along with the on-premise version," added Galea..
On an administrative level, 3CX adds improved management features such as scheduled backup and restore, more alerts and a streamlined interface.
3CX also integrates virtually out of the box fault tolerance.
With the PRO edition it is now easy to maintain a virtual 'copy' of 3CX Phone System as a hot standby and failover in the unlikely event of a server failure.
Furthermore, administrators can enjoy a range of additional new features including scheduled reports by email, voicemail and recordings quota management, and new SIP trunk providers to choose from including Broadvoice, AMcom, Deutsche Telekom and Time Warner Cable to name just a few.
The company's integrated video conferencing solution, 3CX WebMeeting, has also undergone improvements, namely better video delivery due to improved WebRTC support.